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      Reynolds American

      Engaged employer

      Reynolds American reviews

      Look elsewhere - Human Resources Reynolds American Employee Review

      1.0
      11 Jun 2021
      Human resources
      Recommend
      CEO approval
      Business outlook

      Pros

      My manager is phenomenal. I really enjoy working with my direct team.

      Cons

      Lack of transparency regarding company changes and initiatives (i.e. work from home policy among other massive changes). Lack of progressivism among leadership team. Values are too traditional for a company that claims to be building a "Better Tomorrow". Massive purge of organizational knowledge through forced retirements. Installation of BAT functional heads in every area of the business, thereby eliminating legacy Reynold's talent...how will Reynold's employees be able to envision themselves moving up if all top positions are occupied by BAT natives? Trying to assimilate U.S. based employees into a European work culture, which ultimately DOES NOT work.

      avatar
      Reynolds American Response
      5y
      We are pleased to hear you have a phenomenal manager and a great team. We are on a transformation journey. Hearing your feedback helps us improve our processes and make the company a better place to work.

      Explore other reviews about Reynolds American

      5.0
      7 Jul 2026
      Territory manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Company car and nice benefits

      Cons

      Fast paced and geographically limited

      avatar
      Reynolds American Response
      1d
      Thank you for taking the time to share your experience at Reynolds American!
      1.0
      1 Jul 2026
      Senior territory manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Company car and free gas

      Cons

      1. The managerial style of the district manager in Seattle is extremely petty, his reviews make no sense whatsoever, and there is a rampant culture of favoritism going on in his district. 2. The insistence on doing “work withs” for a person with high functioning Autism was absolute torture. Even though reasonable accommodations were requested by me, none were given. 3. The district manager also referred to me as in proper nouns that were derogatory and EXTREMELY offensive to someone with Autism numerous times. 4. The payout of bonuses were also extremely infrequent, even though I qualified for them. 5. Finally during the interview process, one of the biggest selling points that was made to me was a promise of a work life balance with “exemplary pay.” Neither of which came to fruition.

      1
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