A Once Great Culture In Ruins - Senior Manager Reynolds American Employee Review

2.0
27 Mar 2021
Recommend
CEO approval
Business outlook

Pros

Paycheck comes on time every month Good people still work here Solid benefits

Cons

Toxic leadership, organizational frenzy, and no clarity in any role. I remember when I was proud to work for this company. Now, when I look at the way we do business and treat employees it makes me sick on my stomach. I loved RJ Reynolds, but RJ Reynolds has died. There are a lot of great employees (and people) that work for this company that are beaten down. Morale has never been lower.

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Reynolds American Response
5y
We appreciate your honest review. We strive to provide our employees with an environment that each person feels heard. Hearing your perspective of the pros and cons helps us improve our processes and make the company a better place to work.

Explore other reviews about Reynolds American

5.0
7 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Company car and nice benefits

Cons

Fast paced and geographically limited

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Reynolds American Response
22h
Thank you for taking the time to share your experience at Reynolds American!
1.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Company car and free gas

Cons

1. The managerial style of the district manager in Seattle is extremely petty, his reviews make no sense whatsoever, and there is a rampant culture of favoritism going on in his district. 2. The insistence on doing “work withs” for a person with high functioning Autism was absolute torture. Even though reasonable accommodations were requested by me, none were given. 3. The district manager also referred to me as in proper nouns that were derogatory and EXTREMELY offensive to someone with Autism numerous times. 4. The payout of bonuses were also extremely infrequent, even though I qualified for them. 5. Finally during the interview process, one of the biggest selling points that was made to me was a promise of a work life balance with “exemplary pay.” Neither of which came to fruition.

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