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Retail Merchant Services

Is this your company?

Dropped my salary by £5k after 2 months!! Don't expect much support or sympathy. - Business Development Manager Retail Merchant Services Employee Review

1.0
6 Nov 2014
Recommend
CEO approval
Business outlook

Pros

Fully expensed company car and commission is good (only if you can earn it)

Cons

Very old school style of business, similar to the bad reputation that window salespeople receive. They expect you to sign a deal every day (at all costs), even if that means lying to the customer. They provide you with leads from the call centre in Milton Keynes, of which 80% are absolutely terrible. Usually between 2 and 5 leads per day. Most of the leads that you see either do not want to see you, are not interested in your product, would like to think about it, are not the decision maker, are still in contract with current provider, have huge cancellation fees with their current provider or already have great rates. So in a nutshell, you are up against it from the the get go. Support from my manager was very poor, he basically told me that I needed more (better quality) leads of which was out of my control. After 2 months of being there I was pulled into HQ to be told that they were dropping my basic salary by £5k per year but with a (so called) easier target. Instead of having to get 20 deals in a month I needed to get 11 deals in a month... sounds better right? Wrong. I was told in the next breath that I still needed to get about 20 deals a month in order to get the 11 (targeted) processed!! Absolutely ridiculous. I friend of mine who spent 10 years in the industry joined RMS and he had the exact same treatment and also found it very difficult to work for them. Would I recommend you to work for this company? NO. They let 3 people from my team go. I really don't feel like I got a fair crack of the whip with RMS, given more time, better support and more (quality) leads then I'm sure that I would have earned well.

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5.0
12 Aug 2024
Recommend
CEO approval
Business outlook

Pros

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Cons

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2.0
13 Apr 2026
Recommend
CEO approval
Business outlook

Pros

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Cons

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