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      ResponseTap

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      ResponseTap reviews

      Good ideas but always falling short - Anonymous employee ResponseTap Employee Review

      1.0
      1 Sept 2015
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The idea of the product is great but needs to step up to the game and reflect comments from clients and move with the fast changing tech landscape Talented staff however ideas are ignored and HR brush away the fact that there are actually issues across the company from a moral standpoint.

      Cons

      Lack of resources; time, people and budget to actually complete work to a good standard. Expected to do as told and not question... The staff have talent and commercial knowledge to move the company forward but are often ignored. Have to fight for everything and only when staff, clients or agencies threaten to leave then something is done, not a good attitude to have and a shame because people will only ever stay for a short period longer and then realise nothing is going to change.

      avatar
      ResponseTap Response
      10y
      Thank you for sharing your review – it is disappointing to hear your feedback particularly around how you felt that customer and employee’s feedback and ideas were ignored. Your comments are misaligned to the culture and behaviour that we champion here where we put our customers at the heart of our product and that we believe our people are our biggest strength (which is the belief of our employees – based on a recent Tiny Pulse feedback). I am always keen to get a clearer understanding of peoples concerns and how we can improve, and if you’re happy to catch up around this please drop me an email.

      Explore other reviews about ResponseTap

      5.0
      2 Nov 2022
      Sales executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Great product and great people.

      Cons

      Goals were shifted too often making it challenging to form a plan and have it formulate.

      5.0
      5 Sept 2017
      Sales manager
      Recommend
      CEO approval
      Business outlook

      Pros

      By far the strongest on boarding process that I've had the opportunity to work with. The team brought me from 0 - 100 in two weeks time. As a sales executive, you need a deep knowledge of the technology and value positions a product offers. This is an absolute must to gain the confidence needed to bring a product to market. I feel the team did an amazing job covering this key component. While the introductory period was intense, it did also allow for the new U.S. team the opportunity to cement relationships with key contacts within the organization so we can hit the ground running.

      Cons

      Nothing that I've come across yet.

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