Flexibility and good teammates overshadowed by toxic leadership - Customer Success Resilinc Employee Review

1.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Somewhat flexible work schedule. Some good teammates.

Cons

Worst leadership I have ever experienced. Sales are low, yet cuts are made from nearly every other department. High favoritism culture. Extremely toxic, anyone that speaks up or has a difference of opinion will be ridiculed and likely laid off. Leadership can be openly cruel to employees in front of other teammates.

Explore other reviews about Resilinc

5.0
28 Oct 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Tough and fast-paced in the best possible way. Strong culture (despite being fully remote) and genuinely smart employees across the board who are dedicated to solving tough problems.

Cons

Workload can be demanding but the pros outweigh the cons.

1.0
10 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I worked with and met some great people during my time at Resilinc, unfortunately none of them are with the company anymore.

Cons

- Toxic and chaotic leadership with no clear direction. - Strategy seems to be to continue to lay people off while sales suffer, but lack of sales is directly correlated with poor management. - Team is primarily male at this point, very few women. - Much of the team is located in India, a difficult time zone for anyone working from the US. - Selling products before they’re built, tested and ready.

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