Service is horrible and area team does nothing to help - Sales Manager Republic Services Employee Review

1.0
2 Jan 2020
Recommend
CEO approval
Business outlook

Pros

My sales team was the best, and did all they could with the service issues.

Cons

The area directors come down and expect the sales team to hit numbers and be held accountable for lost business, but the local management cannot get the trash pick up. The Manager is a yes man to what area wants and was never able to get the service issues uncontrolled. Area want to blame everything on local office but does not supply trucks that don’t break down all the time. The amount of customers we lose to service will out weigh new sales.. get a Manager who will go to Corp when area will not help.. also don’t stand up for yourself or you will be fired..

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Republic Services Response
6y
Thank you for the feedback.

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5.0
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Pros

Environment culture growth collaboration values

Cons

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4.0
8 Jul 2026
Recommend
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Pros

We used to have to come in every morning and stay in the office for at least an hour, then go out into the field, come back at least an hour before 5pm and stay in the office. They changed it so we only have to come in in the morning and it's so much nicer.

Cons

I really didn't get along with the sales manager. On my first day, the manager who hired me announced he was leaving. About two weeks into my employment, the new sales manager wanted to make crazy changes to show his authority. It went downhill from there. He made major cutbacks and the things he kept where supposed to be thought of as gifts, such as bottled water.

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