Difficult - Account Manager Rent-A-Center Employee Review

2.0
27 Dec 2011
Recommend
CEO approval
Business outlook

Pros

Decent starting pay, prospects for advancement seem to come quickly and promotions are handled internally, shouldn't be any outsiders coming into positions ahead of you

Cons

The hours are unforgivably long. You are allowed no time away from RAC, and your personal life will suffer. I never see my friends or my fiance, all for $9.25 an hour. Working outside in the elements is difficult, and a lot of the places we go are generally caked in mud resulting in ruined shoes/pants. Lots of filthy places on the inside as well. Calling and hassling customers every day all day gets very old. You are asked to deliver washers/dryers/refrigerators by yourself, sometimes into tight spaces. If it can't be done alone, you're chastised and made to feel inadequate. Did I mention the hours are long? 10-12 hour days, no Saturdays off, and management will never let you request a day off for anything. I worked 59 hours last week, and asked my manager for Tuesday off so I could see my niece and nephew 5 hours away for a day after Christmas. The answer was "That's not possible." A standard 40-hour workweek with rotating saturdays off would go a long way.

Explore other reviews about Rent-A-Center

5.0
29 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits and you can grow with in the company.

Cons

Long hours, weekends → poor work-life balance High stress from sales & collection pressure Inconsistent or micromanaging management Pay often feels low for workload Physically demanding (deliveries, field work) Limited growth; high turnover

3.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Client relationship, fast pace & co-workers.

Cons

No growth, bullying other managers.

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