Great place to grow if you're ready to move fast and own a lot - Product Relay Payments Employee Review

5.0
15 Mar 2023
Recommend
CEO approval
Business outlook

Pros

Relay is building the payment network for logistics. It's a big vision in a space with a lot of opportunity. That means there's a lot to do, several product initiatives, scaling challenges, and varied user personas to solve for. If you want to move fast, own a lot, and build from 0 to 1, you will have ample opportunity to do so with other driven, smart product, engineering, and design folks. Relay ships a lot and ships quickly. There is a close feedback loop with customers and go to market teams which ensures we build and iterate towards the right solution. Relay helps 300k drivers and 1000s of carriers, brokers, and merchants. The network has been growing at a staggering pace and showing no signs of letting up.

Cons

Working at a startup is not for everyone. Speed to market is necessary to beat out competitors. If you'd rather go slow and build something perfect (vs an MVP designed to prove out a hypothesis), an early stage company is not for you.

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Relay Payments Response
2y
We couldn’t agree more! If you’re ready to Own the Work, Relay is a great place to make an impact. Thanks for sharing your review!

Explore other reviews about Relay Payments

5.0
26 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Everyone is very friendly, the company prioritizes work-life balance and senior leadership is very approachable.

Cons

I don't have any yet :)

2.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

There is nothing worth mentioning

Cons

- Relay Payments is one of the most unhealthy and chaotic environments I have ever worked in - Turnover is extreme, with employees constantly coming and going in a short time - New hires disappear withing weeks as if they were never there - The "owner" title feels misleading, as it mostly translates to higher pressure, higher targets, and more responsibility with little return - Plans constantly change without warning - Compensations shifts unpredictably, making it difficult to trust what is promised -Deals fall apart for unclear reasons with little to no explanation - Clear answers and transparency are rarely provided - There is no real stability or path for growth, only constant scrambling to keep up with nonstop change

3
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