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      Redemption Plus

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      Lacks Leadership, Focus and Financial Stability - Anonymous employee Redemption Plus Employee Review

      2.0
      29 Jun 2017
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Good place for someone wanting to start career or reinvent themselves and start a new career in this industry. Due to high employee attrition rates and the company’s inability to recruit and retain top talent, it is easy for someone starting out to quickly climb the ladder. 401K, PTO, casual dress, dogs at work, walking trail, beer fridge and chef on site that provides healthy lunch options.

      Cons

      This organization lacks competent senior leadership. The executive team is controlling and manages employees with fear based tactics. Unfortunately, we are struggling financially which impedes our ability to attain success in our industry. Minimal investments in technology stymie our capacity to advance our finance, marketing and IT departments. We lack product buying power along with the ability to competitively recruit and retain talent. Employee attrition rate is high, and we have seen too many quality employees come and go. We have individuals that are engaged and doing their best with the tools provided, however leadership is not able to develop and execute solid strategic recovery and growth plans. Warehouse operations are extremely archaic, and limit our ability to consistently and successfully service customers. Company utilizes too many consultants for business needs and most lack the skill set and industry knowledge necessary to take us to the next level.

      avatar
      Redemption Plus Response
      9y
      Thank you for providing us your feedback. As hard as it is to read this, we are always open to constructive criticism and have an environment where we encourage honest and candid feedback. I am truly concerned about your experience here at Redemption Plus. We pride ourselves on being the best place for our employees to work and providing a safe and rewarding experience. We are taking your feedback and addressing all the places we missed in delivering a great experience for you. In truth, since last fall we have been making a conscious effort to balance our company culture and perks with an atmosphere of full responsibility and honest communications, but our intent would never be to drive fear into the organization. I would encourage you to share more about your experience, so please contact me directly by emailing me at clong@redemptionplus.com so that we can set up a time to talk. Thank you again for the feedback it helps to make Redemption Plus a better place.

      Explore other reviews about Redemption Plus

      5.0
      24 Jan 2025
      Marketing director
      Recommend
      CEO approval
      Business outlook

      Pros

      I joined this company because of the people. It’s rare to work with a team where everyone, from the staff to the CEO, is genuinely committed to supporting our customers and each other. This incredible team focuses on collaboration and helping our customers and the entertainment center community thrive. We sell toys and fun to arcades and entertainment centers, and it's refreshing to experience the way this spirit runs through our culture alongside values like respect, innovation, passion, and growth. Everyone at R+ is sincerely dedicated to helping individuals in the FEC, BEC, and CEC communities succeed and to create great experiences for their guests. This team is truly customer-obsessed, and it’s been an amazing and motivating experience so far.

      Cons

      The "not-really-a-con" con: The company is going through a really exciting period of rapid growth right now. Sure, there are a lot of areas to work on and we are busy, but that's just part of the journey! This kind of busy typically points to potential for improvement and innovation as we move forward. Sometimes, you've gotta sprint.

      4.0
      2 Sept 2024
      Sales representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Strong product to sell Industry leader Fun work environment

      Cons

      Industry salaries are mediocre Little room to advance as it’s a small company

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