Pros
- The job pays very well for an entry level position. - The facility is very nice and well kept. - Interesting group of people.
Cons
1. Infractions- This system where you get 7 infractions for missing a day or even being 1 single minute late. You are required to be on the phone taking calls when it's time to be at work, so your start time isn't really the time you start. It takes 1 month of perfect attendance to get rid of an infraction. Let's say you are late four times one month by one minute- that's 1 infraction. The same month you have a bad illness and have to be out two days. You know have three infractions. The next month you are perfectly on time and attending and you lose and infraction. One week late, you are one minute late.. That's one month starting that day again.. So then late that month you get to work fifteen minutes late because you have to drop a kid off- 1 infraction. You get up to seven and then you are stuck going to work deadly ill or you'll have to pay by being broke. 2, Start times - are never the same. 3. You can be worked nine days straight because of how the schedule for bi-weekly runs. Even ten. 4. Adherance- You are expected to not take a small break or you loose adherance. 5. Career Path isn't easy to progress in. 6. The back to back calls are repetitive and can drive you insane. 7. The work environment is loud and the people are very backstabbing. 8. You get a shop, monthly, like you are being graded as a child and the call may be 1 of the 20 that were bad. 9. The people on the phone are rude and you are left reading the same script daily.. 10. It takes up most of your life and leave little time to enjoy life.