Pros
I have sold in the alarm and commercial fire space in some way, shape, or form for the past decade. I decided to make a move to the manufacturer's rep portion of the business, and the qualities that drew me to Rapid have proven to be the core pieces that make me want to stay with Rapid. First of all, this is a Central Station that you can stand behind. The technology and operators are both top-notch, and the services are priced appropriately. If you can't explain value and have sold via low price, only, Rapid is not the place for you. Rapid is light years ahead of what a lot of other places are offering their customers. We have a sales manager who has high expectations but also has our back. As long as you're hard working and professional, I suspect it will stay that way. He identifies areas for improvement in the business and people and takes action to execute those improvements. The new building is incredible. Again, there is no other central station like it, and that level of investment ultimately makes your customers' businesses better too. The benefits are excellent, especially health. I pay the same for a family plan as I did at my last company, but the coverage is excellent. I am saving around 300 dollars a month minimum just on medication and general wellness because it is not high deductible coverage like most current company-sponsored plans. There are long-tenured employees, and new employees with the tenacity to succeed rise to the top. Finally, as a sales guy, I can't know everything. There is a large bullpen of really smart people who are ready to help me or my customers.
Cons
It's an outside gig with a very large territory. You are going to be on the road most weeks, and that's hard, but it's nothing that wasn't communicated up front. You are going to drive more miles than you think you are, and your car is going to cost you more than you may think (there is a car and gas allowance). You will have some days where you are very frustrated with technology, both because so much of it is new to you, and because some of it has outlived its usefulness.