Extreme micro-management combined with totally unrealistic performance goals. There is a highly ingrained clique mentality amongst Senior leaders, so if you are not a part of that clique you are at risk of being dismissed simply because... There is a new corporate revenue/sales "strategy" on a regular basis that becomes all consuming for Senior leadership and then, of course, for their respective teams. This creates a great deal of internal chaos as everyone tries to repeatedly jump through the new hoops (i.e. KPI's) in an effort to keep their job. There is no loyalty to anyone other than top performers and a few favorites, even if you are meeting goals and showing continued improvement. There is absolutely no work/life balance as the job requirements necessitate being available at all hours. Turnover is beyond ridiculous but management does not seem to understand that it would cost a lot less to retain your solid performers and put your effort into keeping them motivated, enthusiastic, trusting of management and focused on their respective goals. The revolving door negatively impacts everyone especially your customers.