Potential for a great work environment that falls short in too many areas - Anonymous employee Rakuten Employee Review

3.0
29 Dec 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Management is good about communicating information to employees; the employee base is young and vibrant; opportunities for company sponsored "karma fun" activities

Cons

compensation is low and increases limited with no equity or other long term incentive plan; Japanese parent imposes workplace culture that can be oppressive

Explore other reviews about Rakuten

5.0
25 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible Hours, Benefits, Pay, lunch provided 3 days per week,

Cons

There were no cons while I was there

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