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      Merchant Acquisition USA - Anonymous employee Rakuten Employee Review

      2.0
      26 Sept 2016
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Open environment, nice facility, & great health benefits

      Cons

      Lack of leadership. Lack of innovation. Lack of personal growth.

      Explore other reviews about Rakuten

      5.0
      25 Mar 2026
      Senior designer
      Recommend
      CEO approval
      Business outlook

      Pros

      Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

      Cons

      Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

      1.0
      6 Jul 2026
      Member service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Free food, benefits are good

      Cons

      Pay was so bad. The management was awful.

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