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      RLDatix

      Engaged employer

      RLDatix reviews

      Don't believe the lies - Customer Service Specialist RLDatix Employee Review

      1.0
      26 Sept 2021
      Customer service specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      These is a lot of flexibility and the benefits are good.

      Cons

      In August they asked employees to give them high reviews because their glassdoor rating was so low. They are constantly acquiring new companies and the HR team has no clue how to assimilate new employees. No one knows what the other divisions are doing. The lack of communication is a nightmare. They also have absolutely no diversity plan and when it is brought up, you are punished for implying the company could be improved by increasing their diversity outreach.

      avatar
      RLDatix Response
      4y
      Thank you for taking the time to provide feedback. We have encouraged employees to provide their honest opinions, and we'd love to learn more about your experience and how we can improve. Please reach out to your local HR leader or email HR@rldatix.com to discuss further.

      Explore other reviews about RLDatix

      5.0
      19 May 2026
      Solutions consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      Work that directly contributes to safer care and better patient outcomes. Strong sense of purpose—you can see how what you do impacts real people. Passionate, mission-driven colleagues across the organization. Opportunity to shape how we support healthcare systems at a critical time. Growing commitment to aligning with customer realities and reducing complexity.

      Cons

      Pace of change is high and can create ambiguity at times. Processes, internal alignment, and ways of working are still evolving. Requires proactive communication and ownership to navigate effectively.

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      RLDatix Response
      2w
      Thank you for your contribution to TeamRLD and for your thoughtful review. We're so glad to hear you also find our mission to be a meaningful one, and we thank you for your advice moving forward. We’re proud to have teammates like you contributing to safer healthcare, and we look forward to many more milestones ahead.
      5.0
      18 May 2026
      Sr. solutions consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      Our current leadership is among the best in the country. That drives great teamwork, customer service and confidence in what we deliver. I also love a hybrid environment with intentional in-person team time.

      Cons

      They are working on this, but advancement opportunities and better use of skills sets for persons with clinical quality backgrounds.

      avatar
      RLDatix Response
      2w
      We appreciate the time you took to provide feedback. We're so glad that you're enjoying your time at RLDatix and that the atmosphere and flexible working model are a fit for your work style and preferences! Our team members bring incredibly valuable skill sets, and we recognize the importance of creating opportunities that allow those strengths to grow and make an impact. To accelerate this next year, our even greater focus on collaboration and creating meaningful connections will support our growth and innovation. Thank you!
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