Broken Promises and Backwards Policies - Anonymous employee RETTEW Employee Review

1.0
11 Jun 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are no pros at all.

Cons

I joined Rettew a year ago. I was very intrigued and happy about the flexibility and remote work options. Like many others, I was productive, efficient, and got my work done no matter what. Now they're forcing everyone back to the office 3 days a week starting in September. This completely breaks the promises and benefits that attracted me to Rettew in the first place. The timing is also suspicious. The new COO promised to not change the culture. If this is not changing the culture I don't know what is. Also they are working to change the DEI team probably to suck up to the current administration, which coincides with the company planning a visit to the white house soon. The "employee owner" title and "pilar" is a joke. We were told that "this is not a democracy" during a town hall about the return to office (RTO). What's the point of calling me an owner if its just going to be a dictatorship? What exactly are we "owners" of? The right to be dragged back to an outdated work model and be happy about it? People are already leaving left and right and I do not blame them. Morale is at or near rock bottom.

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RETTEW Response
1y
To the employee who shared this review, Thank you for taking the time to provide your candid feedback. We want to express our sincere regret that your experience at RETTEW has led to these feelings of disappointment and frustration. We hear you, and we want to address your concerns thoughtfully and transparently. We understand that our recent change to the remote work policy may feel disappointing, especially given the flexibility that initially drew many of you to RETTEW. We're truly sorry for the disruption. As the workplace landscape continues to evolve, we believe that a hybrid model—three days in the office and two days remote —strikes the right balance to support collaboration, creativity, and a thriving company culture that benefits us all. We understand the skepticism regarding the timing of this change. Please know this change is not a departure from our core values or our commitment to being a great place to work. Nor was it influenced by any external factors, such as the company’s planned White House visit, led by the Employee Ownership Committee, or updates to our DEI initiatives. Our steadfast commitment to diversity, equity, and inclusion remains a priority. You raised an important point about being an employee-owner and the feeling that your voice isn't heard. This is something we need to address more clearly. As an ESOP (Employee Stock Ownership Plan) company, every employee has a real financial stake in RETTEW’s success. We believe this is a significant benefit and a cornerstone of our culture. However, being an employee-owner in an ESOP does not mean that every employee is involved in the day-to-day operational and strategic decisions of the company. That responsibility lies with the management team and the Board of Directors, who are tasked with making choices they believe will best position RETTEW for sustainable growth and profitability for all employee-owners. The statement "this is not a democracy" that you heard was an admittedly blunt and regrettable way of explaining this structure. It is not feasible to run a company of our size and complexity by committee, but we always try our best to explain the 'why' behind our decisions and how they ultimately benefit all of us as stakeholders at RETTEW. We will continue working to improve our communications. We are deeply concerned by the impact this transition has had on morale and retention. This is the opposite of what we want for our company. We are committed to rebuilding trust, improving communication, and making in-office time meaningful. We ask for your patience and understanding as we navigate this transition. We are dedicated to ensuring that RETTEW continues to be a place where you can build a rewarding career. We are listening, and we are committed to improving. Sincerely, RETTEW

Explore other reviews about RETTEW

5.0
26 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Since joining RETTEW in July of 2025, I've immersed myself within the organization to learn about its people, its history, the evolutions of the organization and its current state. I am still fully convinced my arrival at RETTEW is very much characterized by a RIGHT PLACE, RIGHT TIME story arc. This organization is experiencing a transformation that is exciting, fulfilling and full of opportunity. In my experience, leadership is genuinely open to feedback, and members of the entire organization are heard regardless of title. My experience here has been what I've made it, and I am grateful I've chosen to engage, invest and grow my career here right now and into the future.

Cons

Change can be hard. Processes are always improving. With growth sometimes comes uncertainty. This will always be true, and it will be felt by those who are new to the organization when they engage with those who have been around. There is wisdom to be gained from our experiences.

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RETTEW Response
4mo
Thank you for taking the time to share your experience. We’re really glad to hear that your first year at RETTEW has been positive and that you feel supported, listened to, and excited about the direction of the company. It means a lot to know that you’ve found a place where you can grow and feel connected to the work and the people around you. We also appreciate your honest thoughts about change. You’re right, change can feel challenging at times, but it also brings new chances to learn and improve. Your perspective is helpful, and we’re grateful for the way you’re approaching it. Thank you as well for your advice. Staying committed to our people and our work is something we take seriously. We’re glad you’re here and look forward to seeing your continued growth at RETTEW.
1.0
5 May 2026
Recommend
CEO approval
Business outlook

Pros

They pay you every two weeks, have an ESOP and some of the people are great to work with.

Cons

About a year ago things change at Rettew, they decided to end working fully remote and switched to a hybrid model. People spoke out, concerns were ignored and the plan pushed forward, the brainchild of the new COO who is basically a corporate stiff that closes himself off to everyone and makes decisions based on statistics and articles. They ignored everyone, well, they pretended to listen and implemented the hybrid policy over several months and said that we'd have compassionate leadership that listens to us as we navigate the return to office. Corporate lingo basically, just to try and make us feel better about a change we were all against. Many people left the company and yet they didn't change their minds. They plunged ahead with their ill conceived plan.

1
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RETTEW Response
3w
Thank you for sharing this; it’s clear the transition to hybrid work was frustrating, and we understand why that felt like a big change for some of our employees. We know how important it is for our employees to feel heard, especially during shifts like this. We appreciate the time you spent with RETTEW and wish you all the best moving forward.
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