Awesome People Company with a Solid Mission - Manager REI Employee Review

3.0
8 Sept 2023
Recommend
CEO approval
Business outlook

Pros

This is a review of the eCommerce/Tech side of REI Equity and profit sharing Amazing work life balance Tons of training career development opportunities Investment in people, culture, process Amazing and passionate coworkers to collaborate and work with Moving toward Product lead - creating value over delivering projects Product Discounts

Cons

Recent outside leadership hires (last 3/4 years) rotting the core of what made REI a great/different type of company to work for Very top heavy for a Co-op, sometimes multiple VP/DVP/EVP per business line Painfully SLOW to get anything committed to (funded) and executed on. Constantly changing priorities dictated by a small group of leaders without much consideration/input from the rank and file Too Focused on keeping legacy products hobbling along (build) instead of modernizing highly flexible 3rd party eCommerce tools (buy)

Explore other reviews about REI

5.0
16 May 2026
Recommend
CEO approval
Business outlook

Pros

People and incredible work culture. REI truly walks the walk when it comes to company culture. Significant amount of focus on people and values in a genuine way. Exceptional benefits and pay. Making medical coverage available for all employees part time and full time.

Cons

Not many negatives to share.

3.0
9 May 2026
Recommend
CEO approval
Business outlook

Pros

Most coworkers, some managers, discounts, outfitting people properly without extra nonsense

Cons

Some truly horrible managers, pressure to sell credit cards is a morale killer, the union people. Employees drinking the union kool aid fail to see the company’s position, REI cannot give higher pay, better benefits , consistent hours, etc… with the erratic revenue stream that comes in , if a 5 year average is X in revenue and 5 year average is Y on wages and costs, how are they supposed to increase wages and benefits? It’s numbers and they don’t line up, if REI gives the increases which increases the expenses greatly, they will cut staff, a lot fewer employees which will eliminate a bunch of union supporters, an REI job is not supposed to be a lucrative deal, when you get hired the part time , part time plus and full time options are there and you choose what you want fully understanding what hours you are going to get at minimum, they will hire those positions on a need basis, to cry later that you don’t make enough money is your fault, the terms were clear and you signed off on them. The union is promising rainbows , reality will be far different, careful what you wish for

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