Stores=Yes, HR=Nope - Human Resources REI Employee Review

3.0
12 Jan 2022
Recommend
CEO approval
Business outlook

Pros

Really a good retail company - and does a lot to treat employees in stores and non-HQ jobs well and in a fun and engaging way. Benefits are pretty good, bonus is nice and of-course discount!

Cons

I would encourage if you are consider working in HR to really do your homework... ask about the retention within HR, why people left REI, how frequently they promote internally - and their process, how many hours people are working and ensuring HR is also supported. I found HR to be a lot of lip service, favoritism, and burnout. In my own team we had about 60% turnover during my time, which seems awfully high for a "best places to work" company and REI's general tenure!

Explore other reviews about REI

5.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good managers, deals, coworkers, products

Cons

No cons, I really liked my time.

3.0
9 May 2026
Recommend
CEO approval
Business outlook

Pros

Most coworkers, some managers, discounts, outfitting people properly without extra nonsense

Cons

Some truly horrible managers, pressure to sell credit cards is a morale killer, the union people. Employees drinking the union kool aid fail to see the company’s position, REI cannot give higher pay, better benefits , consistent hours, etc… with the erratic revenue stream that comes in , if a 5 year average is X in revenue and 5 year average is Y on wages and costs, how are they supposed to increase wages and benefits? It’s numbers and they don’t line up, if REI gives the increases which increases the expenses greatly, they will cut staff, a lot fewer employees which will eliminate a bunch of union supporters, an REI job is not supposed to be a lucrative deal, when you get hired the part time , part time plus and full time options are there and you choose what you want fully understanding what hours you are going to get at minimum, they will hire those positions on a need basis, to cry later that you don’t make enough money is your fault, the terms were clear and you signed off on them. The union is promising rainbows , reality will be far different, careful what you wish for

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