Good luck moving up! - Sales Associate REI Employee Review

3.0
30 Dec 2008
Recommend
CEO approval
Business outlook

Pros

Benefits for part time employees. Perfect job for students. It is an atmosphere that wants you to balance your outdoor passions with work.

Cons

it is very hard to move to full time. You almost have to kiss up to the managers. Everything is centered upon selling memberships. If you have a hard time selling memberships, you are worthless to them. They do not value employees that actually know what they are talking about, and have experience using the gear that they sell. As a sales assocaite your job is to sell memberships, then product. Your hours get docked as a punishment if you do not meet membership goals.

Explore other reviews about REI

5.0
21 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Open and nice to work for

Cons

Didn’t like that you won’t be able to take time off during sales and so people call out

3.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Excellent coworkers - REI does a great job of hiring enthusiastic and personable staff - Slightly better pay compared with other retail in the area - Prodeals and discounts - Flexible hours - Good (although rapidly diminishing) healthcare benefits

Cons

- Once a (better) company known for its investment in knowledgeable and friendly staff via extensive training and investment, the company has been slowly slashing away at most of what makes it special since the pandemic - Hours and benefits are worsening, proper employee training is becoming hard to come by - lots of mediocrity and sometimes questionable ethical calls made by management - Punitive disciplinary policies that seem to be designed to create higher turnover (advantageous to them given the gradual pay, benefit and policy changes)

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