RDI

Pleasure working here! - Customer Service Representative (CSR) RDI Employee Review

4.0

3 Jul 2023

Recommend

CEO approval

Business outlook

Pros

RDI does strive to make you feel like it is a family unit . They have almost always attempted to accommodate to my schedule needs but also depended on company needs and hours of operation. Always have events that include family or work place & make it feel like you are included. Attire, is casual but on occasions we are required to be business casual. Tattoo friendly & hair color friendly ! transport assistance through RTC Rides.

Cons

Training in a new campaign can be overwhelming at times, but depending on the campaign and client requirements some training I felt were a good time frame and somewhat organized . other trainings you get information jammed down and is completely disorganized. Also wish we can do more Mock Calls practice before hitting the floor or phones with real customers . We don’t get enough of that in my opinion .

RDI Response

Thank you so much for taking the time to write this review! We are so glad to hear you are happy being a part of the RDI family. We will take your training suggestions to our Learning and Development team.

Pleasure working here! - Customer Service Representative (CSR) RDI Employee Review

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