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      RBC

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      call center royal direct - Royal Direct Call Center RBC Employee Review

      1.0
      28 Aug 2013
      Royal direct call center
      Recommend
      CEO approval
      Business outlook

      Pros

      there is nothing good about this company - the pay is below par and the working hours are long - everything is timed and you are constantly monitored like a hawk

      Cons

      -low pay - long hours - stressful- no help from upper level management - such a high turn over rate and very mean associates

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      5.0
      23 Jun 2026
      Software developer intern
      Recommend
      CEO approval
      Business outlook

      Pros

      Everyone is very nice, friendly

      Cons

      Access across RBC is very time consuming

      3.0
      18 Jun 2026
      Investment associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Stable work life balance. The culture is really great, very easy to work with complex management and managers. Willing to help you grow and learn with clients

      Cons

      Not a lot of room for growth unless you come in the door with that expectation. It can be very easy to get stuck in this role as your pay slowly increases and the job title mostly stays the same. Associate promotions and raises are rarely given and take a lot of coercion to get.

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