Very muddled thinking & some unpleasant people - Anonymous employee RAPP Employee Review

The technical department in Crawley is its own P&L silo so they don't really act as a trusted partner to the creative agency in London which is obliged to use them. As a result their work is very expensive, often late and over-engineered which causes problems with the clients that the London team struggle to resolve. Some senior people in the account handling team are a bit too impressed with themselves and prone to bullying behaviour. Partly because they have been in the same role too long and are very comfortable and partly because the behaviour doesn't get challenged internally.