Don't Reccomend - Operations R1 RCM Employee Review

2.0
19 Jan 2019
Recommend
CEO approval
Business outlook

Pros

First 3 years were great. Great metrics, great teamwork, great workload. Great culture.

Cons

As of last year that all went out the window. R1 opened up R1 India, Changed their name to R1 from Accretive Health, and outsourced US workload. Gave jobs overseas and stopped hiring US Emoyees. In order to lay off employees, poor metric/ quality scores were falsified and fabricated. Documentaion of falsified and fabricsted quality scores where used to lay off US employees. During the period that documentation was collected on US team members, The same US team members were training their overseas replacements unknowingly. US Departments are being closed down and given to the overseas teams. Culture is extremely toxic. Middle and upper management extremely incompetant. Blaming their poor management on lower level team members. Do not reccomend working here

Explore other reviews about R1 RCM

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Amazing work life balance and flexible hours with many projects to learn from

Cons

No promotions, and the yearly pay increase is basically the inflation rate

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R1 RCM Response
4d
Thank you for this valuable feedback! We are so grateful for the time that you spent with us at R1 and wish you all the best with your career.
2.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The voluntary separation offer was good.

Cons

I and hundreds of colleagues were transferred from Providence Health & Services to R1. We were told we were guaranteed our jobs for a year. They started offering voluntary separation packages less than a year in. This was suspicious. I didn't take the first couple of offers, but eventually I did - things were feeling uneasy. Since leaving I've heard that there were several layoffs. R1's India team has taken over a lot of the coding we were doing. In the reviews I read before we started with R1 I know losing jobs to the India team was common. I'm glad I left when I did but it's been hard finding a new job.

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