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      Quicktech reviews

      Great company - Technical Support Specialist Quicktech Employee Review

      5.0
      12 Apr 2019
      Technical support specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      - Free lunch on Thursdays or if it is someone's birthday - Great culture, no difficult coworkers, everyone is normal - One flex day a week - They pay for overtime - Wage is reasonable, not high, not low - Management is down to earth - A nice looking office that is close to sky train - Company computer provided that you can take home

      Cons

      - Lots of legacy residential clients that are a pain - Lots of basically residential clients, one and two people businesses - Support model is such that is technician is like a micro VCO for a team of clients, which leads to inconsistent best practices and procedures - They don't pay for transit to work but do cover cost to clients - No RRSPs

      avatar
      Quicktech Response
      5y
      Hi Thank you for your review. Over the last year and a half we have been able to offer our residential clients soft-landings with other IT service providers and have dedicated our efforts to our small and medium business clients. Your idea of a tier system for the clients is great, we use a very similar system when reviewing our annual agreements with our clients just with letters not colors. Our documentation and processes are a work in progress as well as our benefits partner programs, thank you for your input. Thanks for taking the time to write a review, and the time you spent with Quicktech Dustin

      Explore other reviews about Quicktech

      5.0
      7 Jun 2018
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      A great team of individuals who care about each other and what they do A wide variety of work An amazing place to learn on the job Ample opportunities to take on new and more challenging roles Flexibility - they went above and beyond to be unbelievably supportive when I had some health issues Mentorship - I mean more than just strictly employment-related; serious life stuff that has shaped who I am today

      Cons

      Can be very fast paced and stressful at times Fairly high workload Access to enterprise level technology can be limited Compensation was average

      5.0
      2 May 2017
      Senior software developer
      Recommend
      CEO approval
      Business outlook

      Pros

      That's where I grown and learned all the basis I have (which is the most important). Great company, you can learn a lot, you can sometimes even choose the techs you want to work.

      Cons

      I dont have much to say.

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