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QuickSeries Publishing

Is this your company?

I don't mind it, but I can see how people wouldn't like it - Account Manager QuickSeries Publishing Employee Review

3.0
25 Mar 2024
Recommend
CEO approval
Business outlook

Pros

A lot of potential to make commission. Work from home. Independent work.

Cons

Extremely unorganized. Very antiquated. In house CRM is terrible.

Explore other reviews about QuickSeries Publishing

1.0
17 May 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

2 weeks off during Christmas and 2 weeks vacation, parking, your own office

Cons

White male dominated workplace. Managers and most of the staff have their priorities skewed, even if you make money in the company, they'll fire you if they don't like you. If you are a minority or a female avoid at all costs. They do not care if you take them to court for wrongful dismissal, they will just fire you anyways.

1.0
14 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Competitive Pay: The salary offered was competitive and one of the few positive aspects of the role.

Cons

Lack of Proper Onboarding and Knowledge Transfer: There was no structured onboarding process or knowledge transfer. The only training consisted of video calls that were recorded, which didn’t provide adequate or actionable knowledge for new hires. No Documentation: There were no test cases or user stories provided, leaving employees to figure things out without clear guidance. This created confusion and inefficiency. Inefficient Bug Handling: Instead of categorizing and documenting bugs quickly, the QA Lead would insist on lengthy conversations before determining whether something was truly a bug. This slowed down the QA process and made it difficult to get work done efficiently. Poor Management and Support: The QA Lead's management style was dismissive, often gaslighting employees and questioning their understanding of tasks. There was little to no constructive feedback, which created a toxic and uncollaborative environment. No Clear Responsibility for Bug Decisions: The responsibility to determine whether an issue was a bug was not delegated clearly to the QA Lead, resulting in unnecessary delays in addressing bugs. Clear guidelines and ownership of responsibilities were lacking. Lack of Collaboration and Guidance: There was a significant absence of collaboration or guidance, and employees were often left without the resources they needed to succeed.

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QuickSeries Publishing Response
1y
Thank you for sharing your experience. We take feedback seriously, as it helps us reflect and improve. However, we want to clarify that our onboarding process provides all employees with comprehensive resources and support to succeed. This includes access to eight years of detailed Jira tickets, a GitLab repository containing up-to-date specifications for the past two years, Figma designs spanning four years, and the ability to collaborate directly with our development team. Additionally, our QA team dedicates significant time to training and mentorship to ensure every team member has the tools they need to thrive. At some point, however, we expect colleague to start flying on their own after 4 weeks on continuous training, feedback, one-on-ones and other types of support. We regret that your experience did not align with our expectations and the support provided. We remain committed to fostering a positive and productive environment for all team members.
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