Pros
-Schedule Flexibility. -True equal-opportunity hiring practices. -Certain centers have a terrific workplace environment. Even the "bad" ones are about what you'd expect from an office job. -There is opportunity if you know how to earn it. -Terrific resume builder. -QuEST strives to make their employees feel like part of a team, not just workers for a machine. -Nagging issues with the company as a whole are making marked improvements.
Cons
-It would be too generous to call the HR department a complete farce. -The company places growth as its #1 priority. -Are the strives QuEST is making to improve on their glaring weak points too little, too late? -Pay scale should be revised to better reflect work load. Pay varies from too generous to not nearly enough. -While PTO/vacation time is expanding, it still lags far behind industry standard.