Toxic Work Environment - Customer Solutions Quest Diagnostics Employee Review

1.0
23 Jul 2025
Recommend
CEO approval
Business outlook

Pros

You Meet Some Nice People

Cons

Back Stabbing Liars who only look out for them selves, this Company does not care about their employees or the Patients, they only care about Metrics and MONEY. they will work their Lab Techs into the ground with barely any staff, then wonder why their turn around times are so bad. They are inefficient with supplies, and help the turn over rate is ridiculous, and forget about being trained properly Figure it out for your self, then when you do something wrong THATS YOUR FAULT!! They only promote or believe in the Brown Nosers who have no Company Loyalty and would leave if given a better job offer in a heart beat. over all the quality of their Employees is Low at best which is why they pay them in peanuts. I would stay very very far away from this place. Unless you are someone who likes to lie and cheat and steal!

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5.0
22 Jun 2026
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CEO approval
Business outlook

Pros

Quest has a good work environment

Cons

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1.0
2 May 2026
Recommend
CEO approval
Business outlook

Pros

I don’t think there’s any pros honestly

Cons

Everything is horrible, overwhelming environment. They make you overwork, ridiculous expectations to make 30 patients a day with all the patient challenges, meet ridiculous numbers a month , they want us to charge patients something they don’t suppose to pay, they tell us to lie the patients about the payment to get their credit card, and when they get mad because we do they say it’s our fail patient s complaints. They fire the best employees and even if they have 10-20 years either the company they don’t care they still fire them . They don’t value the employees, lack of professionalism, from every body. Bad management in every location. You can’t trust supervisors they love gossiping with the employees about other employees, if something happen to you all the locations know what happen to you . HORRIBLE! You get sick there from this toxic environment . They just care about the numbers not about you .

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