No loyalty - Customer Support Specialist Quest Diagnostics Employee Review

1.0
10 Nov 2023
Recommend
CEO approval
Business outlook

Pros

“My Time” policy basically equaled unlimited time off. If you were lucky enough to have a manager that would approve your PTO requests you could take plenty of vacation time.

Cons

No loyalty - employees with good reviews and long careers laid off without cause Poor management - managers all reach a point where their job becomes pleasuring their directors and above. Nothing else is taken into account after that.

Explore other reviews about Quest Diagnostics

5.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Independent work, relaxed environment, helpful coworkers

Cons

Repetitive work, long hours on feet

2.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Paychecks are nice and a few coworkers are great

Cons

Management does not care about you, turnover rate is high, benefits are okay. People are rude and talk behind your back. Good place to get belittled and burnt out.

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