You will be stuck for a year minimum - Client Services Representative Quest Diagnostics Employee Review

1.0
17 Oct 2023
Recommend
CEO approval
Business outlook

Pros

Good benefits, but unlimited PTO is only for managment and salary positions..

Cons

You will be stuck in the position you get for at least 12 months. I'm well over qualified for my position. When I applied I thought this was a foot in the door to a good company. But once you accept a position, they don't care about your background or work experience. You took that position and they have a policy that values longevity with the company over all else. They want you to be committed to them so they will not even let you apply to a different position for at least 12 months once you are in. "Go demonstraight commitment to Quest." Don't believe the job posting that talk about growth and movement. Their hourly people are treated like they never finished high school and belittled. You are not valued and you will feel the condisending attitude about everything. You are a child in daycare and told to know your place.

Explore other reviews about Quest Diagnostics

5.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Organized and flexible with schedule

Cons

There were none it was great to work there.

1.0
2 May 2026
Recommend
CEO approval
Business outlook

Pros

I don’t think there’s any pros honestly

Cons

Everything is horrible, overwhelming environment. They make you overwork, ridiculous expectations to make 30 patients a day with all the patient challenges, meet ridiculous numbers a month , they want us to charge patients something they don’t suppose to pay, they tell us to lie the patients about the payment to get their credit card, and when they get mad because we do they say it’s our fail patient s complaints. They fire the best employees and even if they have 10-20 years either the company they don’t care they still fire them . They don’t value the employees, lack of professionalism, from every body. Bad management in every location. You can’t trust supervisors they love gossiping with the employees about other employees, if something happen to you all the locations know what happen to you . HORRIBLE! You get sick there from this toxic environment . They just care about the numbers not about you .

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