Poor Leadership Causes Thrashing - Anonymous employee Quest Diagnostics Employee Review

2.0
30 Oct 2012
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Casual atmosphere with good flex time options.

Cons

Senior and executive management team has little experience outside of MedPlus leading a company. Decisions made are often very shortsighted and causes thrashing and stress in the rank and file. Management team exhibits very little leadership capability however as with many companies the team cannot see their own shortcomings. A third party leadership assessment along the lines of an MLQ assessment would help to identify these shortcomings to the team. These managers cause a large amount of angst in the employees who have no confidence in their ability to make good or intelligent decisions.

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Pros

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Cons

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1.0
2 May 2026
Recommend
CEO approval
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Pros

I don’t think there’s any pros honestly

Cons

Everything is horrible, overwhelming environment. They make you overwork, ridiculous expectations to make 30 patients a day with all the patient challenges, meet ridiculous numbers a month , they want us to charge patients something they don’t suppose to pay, they tell us to lie the patients about the payment to get their credit card, and when they get mad because we do they say it’s our fail patient s complaints. They fire the best employees and even if they have 10-20 years either the company they don’t care they still fire them . They don’t value the employees, lack of professionalism, from every body. Bad management in every location. You can’t trust supervisors they love gossiping with the employees about other employees, if something happen to you all the locations know what happen to you . HORRIBLE! You get sick there from this toxic environment . They just care about the numbers not about you .

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