Toxic and Lost at Sea - Anonymous employee Quartet Health Employee Review

2.0
10 Nov 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Motivated individuals tackling a major issues in healthcare. The mental/behavioral health space itself is interesting and many companies (AbleTo, Lyra Health, etc.) are simultaneously trying to crack this tough problem, which is going to help everyone. When the day gets tough, it's nice to know that it's for helping the population. Facilities are good, and snacks are a good touch for a midday break.

Cons

These days Quartet is an established company with established practices that's capitalizing from a startup shininess. We have raised 47 million dollars, brought in veteran leaders from elsewhere to establish guidelines, and solidified departments. Within the company, "growing pains" and "slip ups" are still used as deflective excuses from management members who are fearful of job stability. Management also has little experience in mental health, which is troublesome considering there's 47 million dollars of faith that this will work. Issues are glossed over at Town Hall meetings and it feels like Quartet is trying to create a snowglobe to live in. There's a major issue with personnel that's been growing for some time now: an employee is either "in the know" or "not in the know". Concerns are rarely communicated clearly within the company, and "in the know" employees are generally evaluated on looser standards than those "not in the know", resulting in promotions not necessarily based on work performance. Quartet has grown very quickly and drama is adding additional layers of difficulty, which have nothing to do with the company's mission. Employees are afraid to bring up problems for fear of upsetting an "in the know" member and jeopardizing our jobs. Management members are worried about their positions. When Quartet was originally hiring, the requirements were lower for the experience required to be higher on the organization chart. Now that veteran management are being brought in from elsewhere, management from 1+ years ago are worried, which is resulting in a toxic environment to protect their jobs and embellish their experience. In the office, it feels like patients come last and power struggles first.

Explore other reviews about Quartet Health

5.0
5 Sept 2024
Recommend
CEO approval
Business outlook

Pros

Good company. They care about their employees. What they do helps the world. Good pay and benefits. Unlimited PTO you can actually use. Great diversity.

Cons

Lots to learn. Multiple interlocking systems, lots of knowledge. Broad responsibilities. Good if you are easily bored.

2.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The company was 100% remote

Cons

Leader's promises did not align with actions

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