Be Prepared to Live off Base Salary - Enterprise Account Executive Qualtrics Employee Review

3.0
27 Jun 2023
Recommend
CEO approval
Business outlook

Pros

Great benefits, progressive company, genuinely nice people who are willing to help, not a lot of toxicity you see in many sales jobs. Not a lot of internal/time wasting meetings. Not an overly micro-managing culture.

Cons

Very few reps hit their quota in the enterprise space, especially in Employee Experience. Most reps are severely under plan. There's little to no transparency in performance of your peers, regions, teams, because performance is so low. They offer SPIFFS, promotions, and President's Club, but it's NEVER talked about. You have to really dig to see performance metrics for yourself and others, so if you're drowning (as many are), you feel siloed on an island. When I joined the org I was told 50% of reps make their quota, and it's been consistently under 10% (across all enterprise BUs) YOY. It seems like the bar was just low and sales reps could just coast and live off their base. However, we're being acquired by a PE firm and there's been a dramatic shift. Layoffs came, and expectations skyrocketed. Top performers having a rough quarter (among many others) are on PIPs and most feel like we're being pushed out. The direction of the company is uncertain and there's been a major shift in sentiment, unfortunately for the worst. Our internal engagement scores are at an all-time low, with most employees having little intent to stay. Additional FYIs: -be prepared for a brand new book YOY, which is tough when the average sales cycle is 6 months and the holdout policy is unfavorable (you automatically give 50% to the new AE), very tough to stay consistently successful -TRUE average deal size is 30k-60k (w/ 4-6 month sales cycles) with 1M+ quotas - Selling lots of new products so there's a lack of information on how the solutions work, the technicalities, and proof of concept - EX is the black sheep of the org, it may be the newest and"fastest growing" but expect much smaller deal sizes (with high quotas) and lots of growing pains

Explore other reviews about Qualtrics

5.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Amazing mentorship and generous benefits

Cons

Honestly, nothing comes to mind.

3.0
27 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great benefits and resources available for their employees. In-office perks include catered lunches 3 days a week, 2 days with grub-hub credits, and free snacks and coffee daily; alongside office events and parties. There is a generally positive culture amongst the overall company.

Cons

Their actual company leadership does not always make the best decisions and rather than prioritizing root cause issues that impact both the customers and employees' daily work, they would rather prioritize shinier items that give the illusion of innovation. This will trickle down to the employees in the form of stressed deadlines, longer hours, and frustrated clients and/or frustrated teams you may work cross functionally with that are client facing. Your actual experience at qualtrics is largely based on what team/job function you are in and who your manager is. Additionally, there is a glaring diversity issue that remains unaddressed with no real effort to hire more underrepresented people of color, leading to the high turnover rate of underrepresented minorities who are not lucky enough to have great managers.

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