Better than many, but needs to practice what we preach - Technical Account Manager (TAM) Qualtrics Employee Review

4.0
17 Dec 2022
Recommend
CEO approval
Business outlook

Pros

3.5 stars -- rounding up because I have high hopes for us. - Love my team, manager, and people I work with - Work-life balance is amazing and there is trust between the manager and TAM - Benefits are nice (experience bonus, wellness stipend, 401k match), pay is mid-range and fine for an early career. - Free food in office, awesome cafe, all-around nice people to work with

Cons

- Marketing the product as something revolutionary, but basic functionalities are often unclear - Focuses TOO much on "scrappy" solutions rather than focusing efforts on a really solid main product. - Constantly rolling out innovations/updates with very minimal heads-up to front-line employees who have to support the technical aspects of these updates. - Decisions are made despite opposing views from employees. I understand some hard calls need to be made for the sake of the business, but there could be better, more transparent ways to communicate to employees.

Explore other reviews about Qualtrics

5.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

Enjoy the changes silver lake has made. We are getting more efficient and back to what Qualtrics is really good at.

Cons

A lot of change can be frustrating at times, but necessary

1.0
18 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Free lunch and that’s everything

Cons

* No company vision * Pay is mediocre * Lack of growth opportunities * HR is TRASH! You will not be heard nonetheless * Sales driven, which is fine, but that changes every decision the company makes * Lack of product direction mainly because management sucks!! They cannot even prepare a decent product strategy document for a given FY. They ask the L4-L7 levels to come with product goals that they think are important! As long as you produce a BS concept on AI for your product, you are a star, you don’t have to even deliver it! Success metrics are only for the papers, they don’t care if they’re generating any revenue from it!

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