So confused - Technical Success Manager Qualtrics Employee Review

3.0
29 Oct 2025
Recommend
CEO approval
Business outlook

Pros

The pay and benefits are good, my colleagues are a joy to work with and are really sharp, great perks, lunch is catered every day.

Cons

Middle management used to be good but are becoming more and more disconnected, leaving you hopeless. I have no idea what’s going on at the executive level. Morale is the lowest I’ve seen. Very unclear promotion and performance rating processes. Everyone is rated on a 1-5 bell curve every year that directly correlates with your annual bonus and promotion opportunities, which sounds logical but the problem is we have zero guidance on how to achieve a high rating. It’s a roll of the dice every year. We’re literally required to put our entire year’s worth of accomplishments onto a single slide deck that gets sent to upper management and is used to assign you an annual rating. We acquire companies and don’t seem to know what to do with them. I don’t even want to know how much debt this company has.

Explore other reviews about Qualtrics

5.0
2 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good people, great benefits, good work life balance

Cons

Pay, complex and stagnant product

1.0
18 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Free lunch and that’s everything

Cons

* No company vision * Pay is mediocre * Lack of growth opportunities * HR is TRASH! You will not be heard nonetheless * Sales driven, which is fine, but that changes every decision the company makes * Lack of product direction mainly because management sucks!! They cannot even prepare a decent product strategy document for a given FY. They ask the L4-L7 levels to come with product goals that they think are important! As long as you produce a BS concept on AI for your product, you are a star, you don’t have to even deliver it! Success metrics are only for the papers, they don’t care if they’re generating any revenue from it!

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