2.0
13 Jul 2021
Former employee, more than 10 years
Recommend
CEO approval
Business outlook
Pros
Benefits are great. Able to work remotely. Able to handle personal matters without issue. (Dr appts, Sick kids, etc.)
Cons
Working constantly, early mornings late nights all hours and it is expected. 24hr a day/7 days a week on call, no break. Never having a real day off. Major job stress and heavy work loads, not healthy. Management does not care. Training Poland to eventually take your job. New customer service structure, that is poorly structured and customers are not receiving the service they need/deserve.