Everyone's very friendly and helpful! - Returns Processor QVC Employee Review

5.0
20 May 2014
Recommend
CEO approval
Business outlook

Pros

20% discount, very good pension scheme of which QVC pays more than me. Close to home so easy to get there. Helpful to the employees and flexible with hours and holidays with trying to help everyone fairly.

Cons

Can't say there are any cons really, apart from we have to work Saturdays so less time with the children.

Explore other reviews about QVC

5.0
30 Apr 2026
Anonymous intern
Recommend
CEO approval
Business outlook

Pros

Welcoming team & good place to learn

Cons

Remote work made it difficult to build connections

1.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Only pros - wfh and you get a nice discount

Cons

Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

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