Searching for a way out - Merchandising QVC Employee Review

2.0
10 Feb 2014
Recommend
CEO approval
Business outlook

Pros

Entry level positions available, interesting products, QVC promotes from within.

Cons

Young management is poorly trained to manage their subordinates. Most are very unprofessional and cannot lead a team. Pay is poor and training is minimal. You typically work 50+ hours a week without overtime compensation. Most departments are severely understaffed. Employee turn-over is extremely high.

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5.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility to work from home.

Cons

High call volume. Can't even sip water before the next call is coming through

1.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Only pros - wfh and you get a nice discount

Cons

Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

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