QTS

3.0

5 Apr 2024

Recommend

CEO approval

Business outlook

Pros

In general, the people here were fantastic to work with. There will always be a few bad apples here and there, but in general it was a pleasant place to work, and I was happy most days to come to work. It’s a great place to get your foot in the door of the data center industry.

Cons

Work life balance is non-existent. Ever since the company was bought by Blackstone, there has been a much higher focus on financial data over anything else. This has led to hiring less than qualified people for lower pay, major understaffing issues, and annual “raises” that don’t even compensate for inflation, meaning you actually start losing money the longer you work here. Due to massive understaffing I on more than a few occasions was “asked” to work weekends, holidays, and swing/night shifts, when I had explicitly told management that due to the birth of my new child, I wouldn’t be able to cover, and was promised reasonable accommodation. I was at that point told that even though my hiring letter stating a Monday through Friday day shift schedule, that didn’t matter and the company could make me work any schedule required. I saw on more than one occasion an internal employee get passed over for a promotion in favor of an external hire. One of those employees had been doing the duties of the role above them for over a year, and when they interviewed for that very position, they got told “you have no experience in this, so we can’t promote you”. That position then went to an outside hire with not only no experience in the role, but no experience in the data center industry at all. This is a great place to get your foot in the door, but if you are looking to move up in a company, get your feet wet here and move on to somewhere else.

QTS Response

First of all, thank you for your service at QTS and spending those long days to ensure our customers were well taken care of. I could not agree with you more that QTS Sacramento is one of the best teams in the portfolio. After visiting the site recently, I am convinced that our customers would agree with that sentiment as well. Sincerely, thank you for your feedback. We appreciate candor in all forms. While I cannot get into specifics of hiring decisions, there are three main competencies that we look for in an external and internal candidates: aptitude, attitude and workplace alignment. Ultimately, we strive to hire the best internal and external candidates to fill open positions. As for internal hiring, in the last 9 months, we've had three internal candidates get promoted to People Leadership roles at the Sacramento Data Center. We will continue to look for more opportunities to promote from within and we will do a better job communicating that to our team members. As for merit increase, I can confidently say that QTS offers some of the highest average annual merit increases in the industry. We will continue to stay competitive and will review the Sacramento market pay rates on a reoccurring basis to ensure that we are. It is unfortunate to hear that you had a mixed experience working at QTS and I would not mind the opportunity to discuss it further. Please feel free to contact me on LinkedIn or my email. Thank you for your response and we wish you well in your future success. - Laren Olson (VP, Facilities Operations II)

Good people, bad management - Critical Environment Technician QTS Employee Review

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