Bad communication and lack of support - Customer Service Representative QNB Bank Employee Review

1.0
19 Aug 2022
Recommend
CEO approval
Business outlook

Pros

Pay was okay, felt like it could have been better

Cons

- Poor management - Communication lacks - Lots of drama - Talked over on phone by management with customer on phone - Training is poor - Weekends - Ask for volunteers when other co workers call off, it is not our job to cover their shifts - Lots of miscommunications

Explore other reviews about QNB Bank

5.0
8 Feb 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

If I need something to help me do my job, I know I can ask for help and get it. It's nice to feel supported.

Cons

For me, there are no cons.

1.0
12 Feb 2024
Recommend
CEO approval
Business outlook

Pros

I can't really think of any. I've worked at many banks, but in my almost 15 years of experience I have not worked at a more poorly managed institution.

Cons

The entire organization felt like a girls club. A bunch of menopausal women who were the popular girls in high school back in the day, but who are now all divorced alcoholics who take their misery out on their employees. Men are rarely, if ever promoted and make up on a small portion the retail team. There was open sexism there my entire tenure with managers openly talking about how they don't like to promote men and endless misandry. HR did nothing about this and I knew a number of people who complained, but they just swept things under the rug. When I left, they were beginning to get into diversity hiring and it was clear they hired based on skin color, sex, and sexuality over skill and many good employees were passed over for promotion so that pink haired lesbians or POCs dressed like thugs could be given a chance instead.

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