Unprofessional - Property Viewing Agent Purplebricks Employee Review

1.0
27 Oct 2024
Recommend
CEO approval
Business outlook

Pros

Working from Home Managing your own diary

Cons

They will bombard you with over 100's of keys to many different properties, half of them without a tag Lack of training 1 week within joining they told me that they are making people redundant and a few LPA's were let go because of cutbacks, so I had already lost job security Manager calling me on my day off When I gave in my notice they were so bitter and passive aggressive. They cut off my access to my diary despite having a few viewings left therefore leaving me with no information about the property and trying to make me look like a fool to the vendor or the viewers? But little that they know that it will reflect bad on Purple Bricks and not me! Absolutely childish.

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Purplebricks Response
1y
Thank you for taking the time to share your experience. We appreciate both your positive remarks and your feedback about areas needing improvement. We’re glad to hear that you enjoyed the flexibility of managing your own schedule and working from home. Flexibility and autonomy are key aspects of our roles, and we’re committed to making this part of the job as smooth as possible. Your comments on training and the handling of keys are taken seriously. Since your time with us, we’ve implemented updates to address these concerns. For instance, we’ve introduced new protocols, making key safes mandatory for properties with full packages. Additionally, we've upgraded our tech to better track keys, so agents have clear visibility into where keys are held without relying on manual logs.

Explore other reviews about Purplebricks

5.0
26 Apr 2022
Recommend
CEO approval
Business outlook

Pros

Our culture, values and ethics We are people focused as a business Updates are frequent so we have insight into the operation as a whole We have some great managers who care about your progression and success Collaboration

Cons

Company benefits could be improved on as we transition from start up focus to national company

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Purplebricks Response
4y
Thank you for taking the time to leave a review and it is great to hear how much you are enjoying your time at PB. Wishing you continued success in your role!
2.0
10 Feb 2025
Recommend
CEO approval
Business outlook

Pros

They shut down, there were no pros.

Cons

They shut down and most of us were financially hurt from PB.

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