27 Oct 2024
Purplebricks Response
1yThank you for taking the time to share your experience. We appreciate both your positive remarks and your feedback about areas needing improvement.
We’re glad to hear that you enjoyed the flexibility of managing your own schedule and working from home. Flexibility and autonomy are key aspects of our roles, and we’re committed to making this part of the job as smooth as possible.
Your comments on training and the handling of keys are taken seriously. Since your time with us, we’ve implemented updates to address these concerns. For instance, we’ve introduced new protocols, making key safes mandatory for properties with full packages. Additionally, we've upgraded our tech to better track keys, so agents have clear visibility into where keys are held without relying on manual logs.