This job demonstrates the importance of customer service. - Front Customer Service Clerk Publix Employee Review

4.0
26 Jun 2011
Recommend
CEO approval
Business outlook

Pros

Publix has a good reputation for customer service. They have a standard that the employees must live out. I believe that acting out these standards can be very rewarding, especially when you make a customer feel special. Publix makes sure that the employee is satisfied, as well as the customer. They also provide good benefits.

Cons

Like most retail jobs, you must deal with difficult customers sometimes. As an employee, there are high expectations for your role in providing customer service. Some people may find it difficult to reach these expectations. (personally, i believe that this can be rewarding and character building).

Explore other reviews about Publix

5.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

It's a great place to work.

Cons

I don't have any cons.

3.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

Amazing 401K, free stock after one year of employment, health insurance is very good for part-time employees if only getting it for yourself, management always approves time off requests, hours are always available, will work around school schedules, tuition reimbursement program, will reimburse you for gas for work-related expenses as needed and will put you in a hotel as needed for work-related reasons that are more than 50 miles from your home.

Cons

Not every store is the same, some stores are run better than others, some managers look down upon people with disabilities, and some see people with disabilities the same as someone without disabilities, they are very big about favoritism, you have to work a lot to earn a vacation, the company does not give out sick time and full-time gets the most benefits and is next to impossible to get full-time. Also, you practically have to be a former employee with a clean record or related in some way to a current employee to get a job with the company though Kentucky Publix's don't quite function that way.

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