The residents, care staff and activity staff are what make Providence at Collegeville Shine.
Cons
The leadership is very cliquey. The Executive Director does not really know what is going on in the building. She is very snarky and unprofessional with staff, residents and their families. Covers up what really is going on by giving corporate a false impression. Nursing management is awful with no accountability. State is always in the building due to residents not being on the appropriate level of care. Some of the Housekeeping staff just do whatever they want. The company is more concerned about heads in beds than on resident care needs.
