Cost cutting & extreme surveillance - Customer Engineering Provenir Employee Review

* Great salary + raises relative to NJ * Amazing people to work with ; everyone is welcoming , friendly, and helpful * Work from Home * Good vacation time awarded for years of service

* Release times can be hectic and may lead to working extra hours * Frequent escalations that lead to high pressure situations

Colleagues at same peer level and job function are nice

Massive and frequent turnover in Sales. The US Sales Team and BDR Team turned over 3-4x in very short time periods. There is zero marketing and business development support and as a result no brand recognition which consequently prevents the business from scaling at all. Business Development Leadership has never successfully build outreach campaigns that work. Lone sales reps must do all prospecting and all account management/customer support with very limited tools and resources. Customer success model is undefined, difficult, and extremely time consuming, leaving no time for true prospecting, setting up both customers and sales reps for failure. Product roadmap and market position changes constantly. GM of North America does not hold meetings, no shows 1:1s, and offers little support and inspiration despite assurances "I am here to support!" Do not recommend.