Operational disconnect - Video Creative PropertyLimBrothers Employee Review

company culture forces us to attend too many mandatory internal events like town halls, huddles, games day etc, which many employees feel are a waste of time and stop us from doing our core jobs. It is frustrating that we are fined money if we are 1 minute late for these events, even when the leaders often don't attend them at all (but don't get fine). Leaders often talk about our 12 core values, but they do not seem to lead by example. This disconnect makes it hard for employees to respect or follow their leadership. The system for expense reimbursement is broken. We must pay for work-related travel upfront, but getting reimbursed is very difficult. My claim from six months ago is still pending, and when we ask the support team, we get no clear answers. There is no transparent system to show when a claim will be processed or paid. Many staff members now just accept that this money is likely gone. The monthly KPI incentives are set very high and are almost impossible to achieve without working constant overtime. Most of us have given up trying to reach them. management promised the media team a cut of sales (called the "Gratitude Incentive") for videos edited with successful sale of home, but this incentive has been promised for over a year and has never been implemented. promotions are supposed to be "transparent," but the appraisal results often seem to be based on how much your boss likes you rather than actual performance. Instead of using company money for better employee wages and welfare (such as medical/insurance), funds are spent on non-core businesses like opening a hotpot restaurant or sending everyone on management team on expensive overseas courses in China , USA and KL. company recently opened a separate agency offering its agents a better commission structure. This has caused serious negative sentiment among the sales team, who feel that management's attention and resources have shifted completely away from the core company. this sense of abandonment is reflected in our events; attendance at the most recent Family Day dropped drastically from about 200 people last year to under 40 this year where many of us agreed not to show up even though management made it mandatory for us to come back on a Saturday to spend 'family day' with them which is so ridiculous.