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Progressive Insurance

Engaged employer

Terribly HEAVY WORKLOAD - Claims Adjuster Progressive Insurance Employee Review

1.0
30 Aug 2023
Recommend
CEO approval
Business outlook

Pros

None. They reel you in with lies about how it’s a great company and I promise every single highly rated review is fake.

Cons

Worst company ever. Completely unrealistic workload. Systems crash a lot. They overwork every single Claims Adjuster. Expect to work 50-60 hours a week or more and have absolutely no life. No overtime pay and you’ll still have an abundance of work to do and absolutely no appreciation. It’s what’s expected. The work just continues to pile on. Supervisors are condescending, rude and enjoy micromanaging. They rarely speak to customers and make every attempt NOT to speak to customers. Supervisors snicker behind people’s back (in an obvious way) and are immature and lack communication skills. Supervisors, in this location in particular, like to make fun of new hires, BECAUSE THE NEW HIRES ARE OBLIVIOUS to their dark, depressing and mentally exhausting FUTURE of CLAIMS OVERLOAD. The Supervisors in this office are not qualified to do their job. They are only in the role because they’ve been there for years and no one else will hire them. They have no skills or qualifications to get another job. Sucks to be you fire crotch- you will get everything you DESERVE. No opportunities for advancement as the leaders are paid well to do nothing other than be “talking heads” about how great it is to work there. Yeah, I can tell it’s so great - by the icky pizza you offer as incentive to come into the office lol. The leaders are overpaid and won’t leave because they don’t do much work!! So again, not much room for advancement. The work they do consists of micro managing and belittling all their employees and attending pointless Teams meetings. They pretend to care but actions speak louder than words. If they cared they’d HELP OUT WITH THE WORK OVERLOAD- THE ACTUAL CLAIMS. You think they’d take a claim or two off your plate right? NO. The supervisors in this office are lazy, ignorant and very fake. Constantly lying and contradicting themselves. Save yourself the headache and look elsewhere. In fact RUN as fast as you can away from this company.

Explore other reviews about Progressive Insurance

5.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Strong Leadership Consistent Strategy People Oriented Culture

Cons

Larger more mature company - less agile and harder to drive change - still happens but takes longer and a lot more coordination

4.0
4 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Great supervisor, and great coworkers. Training was good and I left training fully able to do my job with confidence. Sometimes we have fun meetings to attend. Can work in office when we want which is nice on days I want to get out of the house since I work remotely.

Cons

Low pay for work load and responsibilities. Extra responsibilities don’t equal extra pay. Very micromanaged and timed per task which can be stressful if a task takes longer than it should due to circumstances outside of your control. Low raises even with high performance rating.

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