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Progressive Insurance

Engaged employer

Well trained and compensated. - Customer Service Representative Progressive Insurance Employee Review

4.0
30 May 2012
Recommend
CEO approval
Business outlook

Pros

Thorough training, great benefits with onsite medical office, gym and cafeteria. Great pay with gainshare bonuses.

Cons

Micro managed, too politically correct. Have to watch every word you say to anyone! And don't give out Christmas cards....big no no

Explore other reviews about Progressive Insurance

5.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Wonderful people, great networking opportunities and skills training for different roles. They have flexible options for time off outside of PTO. Their VTO comes in handy. Theirs options to switch a working day and make-up time with an off day and vice versa.

Cons

It's harder to move into a role outside of your department, but easy to move laterally within it.

5.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

One day a week in the office. No weekends. Work from home 4 days. New hires do have to be in office 2 days for first year then go to 1 day a week. Benefits are good. Everyone is awesome. Really only had one supervisor who was a little on the micro managing side but they were new to it. Other than that VP don down the line to adjuster are all super nice and approachable

Cons

It’s a stress full job. I love it but it’s not for everyone. You have to be on your A game every day or you will get behind

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