9 Mar 2024
Anonymous employee
Prodigy Education Response
2yHello, thank you for sharing your feedback. I’ve looked to address some of your feedback below. However, given the breadth of your comments, I would appreciate the opportunity to connect in person, assuming you are comfortable. Please reach out to me at sarah-jayne.lehtinen@prodigygame.com.
Regarding changes to benefits, these followed an extensive consultative process with team members, which included surveys and focus groups to ensure our package was meeting their needs. As a result, we added more and increased both coverage and flexibility for employees. Specifically, we added some of the following:
Separating mental health support into its own category with its own funds. We also increased the maximum across all of the various paramedical categories.
Combining basic and major dental to give you a larger bucket for either grouping, which increases the flexibility for our employees.
We added a short term disability coverage
We increased the maximum coverage for Life Insurance and AD&D.
Most of the other elements of the plan remained unchanged. This plan doesn't have any cost-sharing with the employee, with the exception of a $3 prescription deductible that was added in 2023. However, we have not received any employee feedback that this prescription deductible is a problem.
We also agree that a combination of in-person and remote working is the best way to deliver the best outcomes and employee experience. As such, we hold two company in-person events each year and we have been encouraging in person each month for the All Hands since everything began to open up after Covid in 2021. We also continue to encourage teams to come in at least monthly—and many have been! Our Toronto office is across the street from Union Station to support the commute in. We have two floors that can accommodate our teams and we have been working at continuously improving it to ensure it’s effective for our in person time together. We do have further plans and upgrades for this year also!
Finally, as Chief People Officer I’m always committed to reading and responding to all reviews left on Glassdoor. I always look to be open, honest and authentic, and also remain open to discussing issues 1-1 if preferable or desired.