Pros
- great starting pay - great benefits package - Remote work - I enjoyed the team leads I started with This is solely why they got 2 stars.
Cons
I had several red flags during the interview process which included a skipped third interview with the team I was supposed to join. The recruiter I was working with vouched for the company strongly. So that really helped them during the interview process. A bigger regret I had about deciding to work for them was I had a job at another company locked in that was a fortune top 1000 company and I decided to go with Prescient because of the starting pay and benefits package they put on the table against my better judgement at the time. I just ignored way too many red flags during the interview process. This was a decision I really regret in hindsight. - One of the WORST onboarding experiences I've ever had in my professional career. Even my retail jobs in college had better onboarding. - A bait and switch on the job I was hired to do - sub standard equipment - I was given a computer that had an old Networking card that literally limited my wifi bandwidth and ability to do client calls- I told leadership and they didn't try to immediately allocate a new laptop. As a tech company I'd expect better hardware - Poor transparency with leadership - when they were...it wasn't good. - Poor leadership structure when I started (they at least changed it right as I was leaving) - Leadership seemed at odds with each other on how to move forward - Poor legacy CRM choices - How did JIRA even become a viable option? They did start to migrate to Salesforce but, they desperately need(ed) an admin because when I was working there the migration scenario was an absolute mess -a portion of leadership seemed oblivious and outright hostile to the need for creating process and procedures. Literally got in a heated discussion with a member of leadership because he didn't understand my "my need for proper procedures, documentation, and how I could be insistent on asking for them" Now, I will caveat that when I was leaving leadership was starting to redesign it's corporate structure and did move two very competent and capable people into manager roles that will probably act more inline with director level ability on the CS side of things. I am hopeful for those who are still there they are creating a much better working environment. That being said I cannot say based on my singular experience I would recommend them as an employer.