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Premium Retail Services

Part of Acosta Group

Engaged employer

Borderline Criminal - Account Merchadiser Premium Retail Services Employee Review

1.0
7 Sept 2024
Recommend
CEO approval
Business outlook

Pros

Flexible work schedule , work independently

Cons

Hiring ex convicts that have not been rehabilitated or have been in the system so long they are not capable of blending in with society but fly just below radar to con thier way into a lead position where they Bully and intimidate the other employees, while conning the boss into believing that he is a reliable hardworking employee that has high work ethics and integrity,while he builds himself up by bashing the co workers

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Premium Retail Services Response
1y
Thank you for sharing your concerns. We take these allegations extremely seriously and want to assure you that such behavior is not tolerated at Premium Retail Services. We are committed to maintaining a safe, respectful, and supportive work environment for all employees. Your feedback about training, employee behavior, and scheduling practices is valuable, and we will review these issues to ensure that we are fostering a positive work culture. Please reach out to us directly at reviews@premiumretail.com so we can investigate this matter further and address your concerns. Thank you again for bringing this to our attention.

Explore other reviews about Premium Retail Services

5.0
17 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Made my own schedule every week.

Cons

Management wasn’t super helpful all the time.

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Premium Retail Services Response
4mo
Thank you for your review. We’re glad to hear you valued the flexibility and independence of the role. We also appreciate your honest feedback regarding management support. We’re always working to improve communication and ensure our employees feel supported in their roles.
2.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I have an amazing supervisor

Cons

Jobs assigned to you are 100% your responsibility. Only part-time without benefits but I get assigned about 40 hrs a week. You get assigned an overwhelming amount of tasks that most often cannot be completed in time and you get penalized then. No raises ever. Constant driving, sometimes up to over a hour away, which you do not get reimbursed for the commute to your 1st store unless its over 60 miles away. Get reimbursed for only 1/3 per gallon if gas, which is much, much lower than the IRS issued rate. You don't automatically get paid for the time of driving between stores unless you explicity specify it in your time sheet; something they don't tell you either. I have an amazing supervisor, but my area is understaffed and the turnover rate is high. I cover 2 zones within my area. I frequently work 10-12 hr days, Monday to Saturday, for only $14 per hr. Workers who worked for Premium before the merge between Crossmark to Premium get paid much more, but the Reps who came from Crossmark did not get a raise to meet that level.

3
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