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Premium Retail Services

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Scammed by Company - Anonymous employee Premium Retail Services Employee Review

1.0
21 Feb 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Paid Time Off Flexible Schedule

Cons

-Travel a lot and I was only paid between stores which they would make sure was as close as possible in very empty stores that didn't have business. With all the miles I put on my vehicle and up keep it drastically reduced what I was getting paid. Took me an hour to get to store A, store B was 5 min away and hour drive home. -There was a contest held for 3 months for selling as many QLED TV's in your territory. Spent a lot of time with customers and became buddy-buddy with Best Buy associates to build trust to help sell the QLED TV's (Which are far from the most premium TV's) and I won the contest. About a month later still didn't get the TV and family issue was presented and had to take a leave of absence which resulted in me having to leave the company. The company wouldn't send me the TV I won saying you cant have it if you take a leave of absence. Requested the rules of the contest from HR which had no where on the form that If I left or took a leave of absence a month after winning would I not get the TV I worked so hard to win. -Boring ...

Explore other reviews about Premium Retail Services

5.0
14 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It was a great experience

Cons

The mileage change effected a lot of us

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Premium Retail Services Response
1mo
Thank you for taking the time to share your feedback and for being part of the Premium team. We’re glad to hear you had a great experience overall. We understand the recent mileage reimbursement changes impacted many employees and appreciate you sharing your perspective. After conducting extensive research, we believe our compensation and mileage reimbursement rates align with current industry standards, though we recognize experiences and viewpoints may vary. Feedback like yours helps us continue evaluating how we support our teams.
2.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I have an amazing supervisor

Cons

Jobs assigned to you are 100% your responsibility. Only part-time without benefits but I get assigned about 40 hrs a week. You get assigned an overwhelming amount of tasks that most often cannot be completed in time and you get penalized then. No raises ever. Constant driving, sometimes up to over a hour away, which you do not get reimbursed for the commute to your 1st store unless its over 60 miles away. Get reimbursed for only 1/3 per gallon if gas, which is much, much lower than the IRS issued rate. You don't automatically get paid for the time of driving between stores unless you explicity specify it in your time sheet; something they don't tell you either. I have an amazing supervisor, but my area is understaffed and the turnover rate is high. I cover 2 zones within my area. I frequently work 10-12 hr days, Monday to Saturday, for only $14 per hr. Workers who worked for Premium before the merge between Crossmark to Premium get paid much more, but the Reps who came from Crossmark did not get a raise to meet that level.

3
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